Air Conditioning
A home that will not cool down usually comes down to a handful of causes. Parley's diagnoses, repairs, replaces and maintains residential air conditioning throughout Orem and Utah County.
Match what you're seeing to get pointed at the right next step.
System runs but the air coming out is not cold.
No response at the thermostat or outdoor unit.
Air movement at the vents is noticeably reduced.
The system never shuts off, even when the house is cool enough.
Frost or ice visible on the indoor coil or outdoor line set.
Repeated repairs or equipment past 12-15 years old.
Some rooms stay warm while others are comfortable.
Most cooling complaints trace back to airflow restriction, a failing electrical component, a refrigerant-side problem or a thermostat calling incorrectly. AC repair starts with diagnosing which of those is actually happening rather than replacing parts by guess. Capacitors, contactors, motors, control boards, coils and condensate drains are the components most often involved, and a technician can usually identify the failure point during the same visit.
When a system is old enough, or a repair is expensive enough relative to its remaining life, replacement becomes the more sensible option. AC installation covers sizing a new system correctly for your home, matching it to your existing ductwork or electrical setup, and comparing efficiency options honestly instead of pushing the most expensive equipment available.
A yearly tune-up cannot prevent every failure, but it catches the ones most likely to leave a home without cooling on the hottest day of the year — a weakening capacitor, a dirty coil, a low refrigerant charge, a clogged condensate line. AC maintenance covers that inspection before summer demand hits its peak.
The decision usually comes down to three things: the age of the system, the cost of the current repair, and how many repairs it has already needed. A young system with a single failed part is almost always worth repairing. An older system needing a compressor or coil replacement is often a closer call, and it is worth comparing that repair cost against the price of a properly sized new system before committing either way.
A traditional central air conditioner only cools, pairing with a separate furnace for heat. A heat pump handles both heating and cooling from one outdoor unit, using refrigerant to move heat rather than burning fuel. Homeowners replacing an aging AC sometimes use the opportunity to compare both options for their next system.
A cooling complaint is not always a cooling equipment problem. A miscalibrated or incompatible thermostat can make a healthy system look like it is failing, and restricted airflow from a dirty filter, closed vents or undersized ductwork can prevent even a properly working system from cooling the whole house evenly.
Summer afternoons in the valley regularly push into the 90s, and homes with west-facing exposure or finished basements often see the widest swings between floors. That demand means equipment sizing and airflow balance matter more here than in milder climates — an undersized or poorly balanced system that gets by in spring will struggle by July.
If your AC is running but the house is not cooling, check the thermostat setting and filter before calling — a clogged filter alone causes a large share of the warm-air complaints we see in summer.
Typical calls our technicians run from the Orem shop.
Orem
A common call involves a system running continuously without cooling, traced to a low refrigerant charge from a slow leak in the outdoor coil.
American Fork
A common call is a homeowner who has replaced the same failing capacitor twice in two years, leading to a conversation about full system replacement instead of a third repair.
Pleasant Grove
A common call involves a second-floor bedroom that never cools down, resolved with duct balancing rather than a larger, more expensive system.
864 N 1430 W in Orem — the same shop for every job we run in Utah County.
Water, heat and air under one roof, which matters when a problem crosses lines.
We find the cause before recommending work, so you are not paying for guesses.
When a repair still makes sense we say so, and when it does not we explain why.
We work from Orem outward, which keeps drive times short across the north end of Utah County and reasonable everywhere else we serve.
Call (801) 226-3033 or request service online, and we will get a technician working on the actual cause of your cooling problem.
