Drains & Sewer
A slow or backed-up drain almost always has a cause, not just a symptom. We clear the immediate blockage and figure out whether the problem lives in the fixture drain, the branch line, or the main sewer line, so you are not calling us back for the same clog next season.
Pick what matches your situation to get a sense of what is likely going on.
Draining, but noticeably slower than normal.
Water is not going down at all.
A drain or toilet makes noise when another fixture runs.
Sewer-like odor near a drain, floor drain or yard cleanout.
Water or waste coming up instead of going down.
More than one fixture affected at the same time.
Most drain calls are a single fixture that has slowed down or stopped — a kitchen sink, a shower, a tub or a laundry line. We clear the obstruction with the method that fits the situation, whether that is cabling, jetting or a targeted repair, and we look for the reason it clogged in the first place, especially if it is a repeat problem. Drain cleaning covers this end of the job in detail, including which method applies to which type of clog.
When more than one drain is slow at the same time, or a lower-level fixture backs up when you run water upstairs, the issue is usually in the main line rather than a single fixture branch. That calls for a different approach: locating the line, running a camera, and deciding between cleaning, spot repair or replacement. Sewer line services covers that work and the signs that point to it.
A camera inspection lets us see the actual condition of a drain or sewer line instead of guessing from symptoms alone. We use it when a clog keeps returning, when a line is old enough that root intrusion or pipe damage is a reasonable concern, or before a homeowner buys or sells a property. It is not needed for every simple clog, but when a drain problem does not resolve with standard cleaning, a camera is usually the next right step.
Hydro jetting uses high-pressure water to scour the inside of a pipe clean, rather than just punching a hole through a clog the way a cable can. It is useful for grease buildup, heavy scale, and lines with a history of recurring blockages. It is not automatically the right tool for every job — an older or already-compromised pipe can be a reason to choose a gentler method instead, which is a judgment call we make on site.
Drains that clog repeatedly usually have a standing cause: grease and soap residue that keeps rebuilding on the pipe wall, hair and debris catching on a rough spot or partial obstruction, mineral scale from hard Utah County water narrowing the pipe over time, or a low spot or root intrusion further down the line. Clearing the clog without addressing that underlying cause is why the same drain often acts up again a few months later.
A single slow or clogged fixture is almost always a local drain problem. Gurgling, odors, or backups that show up in more than one fixture at once — especially the lowest drain in the house, like a basement floor drain — usually point to the main sewer line instead. That distinction matters because it changes the tool and the approach: a local clog needs cabling or jetting at that fixture, while a main-line issue needs a camera to locate the actual problem before anyone recommends digging.
We start by asking what the drain is doing and which fixtures are involved, then clear the immediate blockage using the least invasive method that will actually solve it. If the clog is isolated and clears cleanly, that is often the end of the visit. If it returns quickly, involves multiple fixtures, or shows signs consistent with a main-line issue, we recommend a camera inspection so the next decision is based on what we actually see in the pipe, not a guess.
If a clog has come back more than once in the same spot, ask us for a camera inspection before paying for another round of cleaning. Seeing the actual condition of the pipe usually saves money over time.
Typical calls our technicians run from the Orem shop.
Orem
A common call: a kitchen drain that clogs every few months despite regular use of a garbage disposal. Cabling cleared the immediate blockage, and a camera check showed grease buildup along a low section of pipe, which jetting resolved more completely.
Utah County
A common call: a basement floor drain gurgling whenever an upstairs toilet flushed. That pattern pointed to the main line rather than the floor drain itself, and a camera inspection located a partial obstruction further down.
Orem
A common call: a bathroom sink and tub both draining slowly at the same time. Rather than treating them as two separate clogs, we traced the shared branch line and cleared the actual blockage point.
864 N 1430 W in Orem — the same shop for every job we run in Utah County.
Water, heat and air under one roof, which matters when a problem crosses lines.
We find the cause before recommending work, so you are not paying for guesses.
When a repair still makes sense we say so, and when it does not we explain why.
We work from Orem outward, which keeps drive times short across the north end of Utah County and reasonable everywhere else we serve.
Call (801) 226-3033 or book online and we will get a technician out to clear it and find out why it happened.
